Running an automation to add a label without a title fails when there's another label with the same color

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    • Type: Bug
    • Resolution: Duplicate
    • Priority: Low
    • Component/s: Automation - Help
    • None
    • Major

      Issue Summary

      When multiple labels of the same color are present on a board (one without a title and others with titles) attempting to run an automation that adds the label without a title fails.

      Steps to Reproduce

      1. Create two labels of the same color: one with a title and one without. For example, create a green label and a green label titled "Green."
      2. Set up an automation to add a the label without title. For example, "when a card is added to list "Green", add the green label to the card".
      3. Run the automation on a card.

      Expected Results

      The green label should be added to the card.

      Actual Results

      The label is not added. The automation log displays a message similar to the following:

      Something went wrong and this action was not performed. Actions with errors are retried automatically by the system.
      
      Error reference: U123a1abc1a123a12345abcda_P1
      

      Workaround

      As a workaround, if possible, delete the other labels of the same color. The issue does not occur when the label being added has a title, so you can also modify the rule to add a titled label.

            Assignee:
            Unassigned
            Reporter:
            Carolina Lopez (Inactive)
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              Created:
              Updated:
              Resolved: