variables for card members with lookup or find a card automation are not working

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • Component/s: Automation - Help
    • None
    • 1
    • Severity 3 - Minor

      Issue Summary

      When we are using variables like  {foundcardfirstmemberusername} or {triggercardfirstmemberusername} with a lookup a card or find a card action, we get no result.

      • It works when used with a simpler rule that does not involve a lookup.
      • Using variables like {foundcarddescription} is working with lookup/find card actions.

      Steps to Reproduce

      1.  use an automation rule like below 
        when someone is added to a card, find a card titled "{cardname}" in list "Candidates" on board "First Board", link the cards together, and set custom field "user" to "{foundcardfirstmemberusername}"

      Expected Results

      We should be able to update the custom field with the member username.

      Actual Results

      The custom field is cleared, and no value is updated.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Unassigned
            Reporter:
            Rishabh S
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              Created:
              Updated: