The AI summarization feature for the email-to-board function is malfunctioning, resulting in incorrect card names being assigned when users send emails to the board.

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    • 1
    • Severity 3 - Minor

      Issue Summary

      Customers are encountering issues with the AI summarization feature of the email-to-board function, which is malfunctioning and causing incorrect card names to be assigned when emails are sent to the board. 

      Steps to Reproduce

      1. Copy the board email from the specific board.
      2. Send an email to the board email with subject. 
      3. Card is being created with incorrect card name with AI summarisation enabled on the email-to-board feature. 

      Expected Results

      Card name should be same as email Subject. 

      Actual Results

      Cards are getting created using the AI summarisation, The names and the descriptions are irrelevant. 

      Workaround

      For now users can disable the AI summarisation on the specific board in order to avoid the irrelevant card names and description. 

            Assignee:
            Unassigned
            Reporter:
            Pramod Sp (Inactive)
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              Created:
              Updated: