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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Card - Attachments
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None
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1
User Problem
In the card back, the open attachment icon shows a arrow pointing upwards. PDF attachments cannot open an attachment preview, and they can only be downloaded, so the arrow pointing upwards icon causes confusion.
Suggested Solutions
Change the open attachment icon for PDFs to a download icon.
Current Workarounds
Clicking on the up arrow still downloads the attachment.