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  1. TRELLO
  2. TRELLO-133

User unable to access Trello due to 504 timeout

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • zzOLD - Enterprise
    • None
    • 1
    • Severity 2 - Major

      Issue Summary

      When the user tries to access any Trello page (home page, Workspaces, boards, etc.), they'll get an error message saying "We're having trouble loading Trello".

      Steps to Reproduce

      1. Impersonate the user's account
      2. Go to Trello home page (default after login)

      Expected Results

      Trello home page is loaded.

      Actual Results

      Browser console throws a 504 (Gateway Timeout) error, and Trello loads an error message saying "We're having trouble loading Trello".

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Unassigned Unassigned
            9e2dfaf9202f Gustavo at Trello
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              Created:
              Updated: