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  1. TRELLO
  2. TRELLO-1288

Unable to connect Trello from Jira Sandbox and Prod instance

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    • Severity 3 - Minor
    • Accessibility

      Issue Summary

      Issue with connecting Trello to their Jira sandbox instance. The Jira Power-Up in Trello gets stuck at the "Authorize" step and does not proceed.

      Steps to Reproduce

      1.  Open Trello with the Jira Power-Up enabled.
      2. Enter the Jira site URL during setup.
      3. The process takes to Jira Login- revalidate login page as part of the next "Authorize" step.

      Expected Results

      The process should take to Jira Login page and revalidate the login page as part of the next "Authorise" step.

      Actual Results

      Gets stuck at the Authorise page, even in incognito mode.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. trello.png
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          Nivedhya Vikram

              Unassigned Unassigned
              2862b6c89a0b Nivedhya Vikram
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                Created:
                Updated:
                Resolved: