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  1. TRELLO
  2. TRELLO-12

iOS - Can't use the native IOS share option to add photos larger than 120MB

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • Apps - iOS - Card
    • None
    • Severity 3 - Minor

      Issue Summary

      On iOS, users encounter crashes when attempting to use the native iOS share option to add photos larger than 120 MB to Trello. This issue arises due to a 120MB memory limit imposed by the iOS share extension. In contrast, this limitation is not present when adding photos directly through the main Trello app.

      Steps to Reproduce

      1. Select a photo larger than 120MB on an iOS device.
      2. Attempt to put that photo on a card using the iOS share extension.

      Expected Results

      Users should be able to add photos of any size to Trello within the limits of using the iOS share extension without encountering crashes.

      Actual Results

      The app crashes when trying to add photos larger than 120MB through the iOS share extension, due to a memory limit of 120MB.

      Workaround

      Use the 'Add Attachment' button on the card back to add the photo directly within the Trello app. This method bypasses the memory limitations of the iOS share extension.

            Unassigned Unassigned
            photchkiss Parker Hotchkiss
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              Created:
              Updated:
              Resolved: