Attachment Links Unresponsive When Copied Between Cards

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • Component/s: Card - Attachments
    • None
    • 3
    • Minor

      Issue Summary

      Users face an issue when transferring attachments between cards by copying the link address. Specifically, after copying an attachment's link from one card and adding it as an attachment to another card, clicking on the attachment does not result in it being downloaded or opened as expected. Instead, the attachment link remains inactive. As a temporary solution, users can right-click the attachment and choose "open link in a new tab" to access the content.

      Steps to Reproduce

      1. Add an attachment to a card.
      2. Right-click the attachment and select "Copy link address."
      3. Open a different card and add the attachment using the copied link.

      Screen Recording 2025-03-17 at 15.42.31.mov

      Expected Results

      Click on attachment to download/open it.

      Actual Results

      Nothing happens

      Workaround

      To access the attachment, right-click on it and select "Open link in a new tab." This will allow the content to be viewed or downloaded as intended.

            Assignee:
            Marcelo Ramos-Martins
            Reporter:
            Augusto Lisboa (Inactive)
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              Created:
              Updated: