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  1. TRELLO
  2. TRELLO-1056

Trello iOS sync queue unresponsive and displaying errors

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • Apps - iOS - Board
    • None
    • 3
    • Severity 3 - Minor

      Issue Summary

      Changes made on iOS are occasionally not reflected on web/server.

      Under certain conditions, the Trello iOS app's sync queue becomes unresponsive, displaying errors that prevent changes made on iOS from being reflected on Trello's web or server.

      Steps to Reproduce

      The issue is not consistently reproducible. Users may notice an item in the sync queue with a red error. When that item is deleted from the queue, other items in the queue should sync without error.

      Expected Results

      Once a change is made on a card in the iOS app, it should be immediately pushed and reflected in Trello on all platforms.

      Actual Results

      Once the iOS app receives an error, this item and all actions that happen after it don't get synced, either.

      Workaround

      Deleting the stuck item in the Sync queue on iOS should allow the app to sync again

              Unassigned Unassigned
              d67e5ce9dcf7 Nathan Smith (Inactive)
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