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Suggestion
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Resolution: Unresolved
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None
User Problem
When a Workspace admin's annual subscription billing period is almost over, they may choose to switch over to monthly billing instead.
A Workspace admin cannot easily switch from annual to monthly billing.
Suggested Solutions
Have an option in the billing page to switch from an annual plan to a monthly plan, which will come into effect at the end of their annual billing period.
Current Workarounds
Cancel their annual plan then re-sign up for a monthly paid plan.
Or contact the support or customer advocate team to update their billing from annual to monthly.