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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Product - Errors / Performance
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None
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Severity 3 - Minor
Issue Summary
When signing up for a new Statuspage, a customer goes through the initial setup onboarding to start their page. The customer can't complete the onboarding process.
Steps to Reproduce
Quick Setup Broken:
- Go to https://www.atlassian.com/try/cloud/signup?bundle=statuspage
- Create a new Atlassian site
- After waiting for the site creation to be completed, you're presented with a screen to enter your page name.
- Enter a page name and click continue.
- The page reloads to the same screen.
- Re-enter your page name and click continue.
- An error appears: "Organization does not need name set"
- Go to your URL and remove "/quick-setup/name"
- This successfully leads you to your Statuspage
Expected Results
The setup onboarding should not reload the page to enter a name and should progress forward. It should not throw an error for naming the page.
Actual Results
The setup onboarding gets stuck on the name creation.
Workaround
To get through the onboarding error, you need to remove "/quick-setup/name" from the URL.