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Type:
Bug
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Resolution: Fixed
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Priority:
Medium
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Component/s: Organization - Billing
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None
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3
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Severity 3 - Minor
Issue Summary
- Customers trying to delete an Atlassian site on the new billing platform encounter issues if the site includes a legacy-billed Statuspage. Atlassian Admin does not permit the deletion in this case.
- The Customer Advocate team also cannot delete these could sites and their tooling does not allow for it.
Steps to Reproduce
- Navigate to billing section
- Attempt to delete the cloud site since there is an active statuspage
- No option to cancel Statuspage so site cant be deleted
Expected Results
- Be able to delete Statuspage and then be able to delete the cloud site
Actual Results
For customers: Customers are not able to delete Statuspage or the cloud site from atlassian admin
For Customer Advocates: Tooling does not allow them to delete cloud sites
Workaround
None at this time