Attempting to delete a cloud site backed by the New Billing Platform that includes a legacy-billed Statuspage, users encounter errors.

XMLWordPrintable

    • 3
    • Severity 3 - Minor

      Issue Summary

      • Customers trying to delete an Atlassian site on the new billing platform encounter issues if the site includes a legacy-billed Statuspage. Atlassian Admin does not permit the deletion in this case.
      • The Customer Advocate team also cannot delete these could sites and their tooling does not allow for it.

      Steps to Reproduce

      1. Navigate to billing section
      2. Attempt to delete the cloud site since there is an active statuspage
      3. No option to cancel Statuspage so site cant be deleted

      Expected Results

      • Be able to delete Statuspage and then be able to delete the cloud site

      Actual Results

      For customers: Customers are not able to delete Statuspage or the cloud site from atlassian admin

      For Customer Advocates: Tooling does not allow them to delete cloud sites

      Workaround

      None at this time

            Assignee:
            Anurag Agrawal
            Reporter:
            Abraham Musalem (Inactive)
            Votes:
            0 Vote for this issue
            Watchers:
            10 Start watching this issue

              Created:
              Updated:
              Resolved: