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Bug
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Resolution: Fixed
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Low
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1
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Severity 2 - Major
Issue Summary
We have identified performance limitations that occur when the number of Pagerduty services added to a single Statuspage exceeds 800. Once the limit is approached the queries to retrieve the list of pagerduty services and details exceeds our timeout limits for Statuspage services and the ability to maintain the Pagerduty services (add, edit, delete) is severly degraded as the query will regularly time out.
This does not affect the Pagerduty integrations, only the ability to list and maintain these services.
Steps to Reproduce
- Have an active Statuspage, and Pagerduty service
- Continue creating and adding Pagerduty services to the Statuspage until 800+ services have been added and the performance limitation is met.
Expected Results
Pagerduty Services will be viewable to be added, edited or deleted
Actual Results
The page that is meant to display the list of the pagerduty services does not render and the following error message is displayed
Something went wrong...
Workaround
Currently there is no known workaround for this behavior, and only a reduction in the number of pagerduty services will allow the rendering of the pagerduty services list to complete before the request is considered timed out.