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  1. Statuspage
  2. STATUS-831

New Billing Engine - Not possible to change Statuspage Business Contacts

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    • 1
    • Severity 2 - Major

      Issue Summary

      Statuspages billed under our newer billing engine don't support updating the Business Contact for a subscription even though they are redirected from admin.atlassian.com/billing to the Statuspage management page. 

      https://support.atlassian.com/subscriptions-and-billing/docs/understand-billing-administration/

      Steps to Reproduce

      1. Have a Statuspage under the new billing engine
      2. Go to admin.atlassian.com/billing and click on "Manage" in the Statuspage subscription

      Expected Results

      For other products, it would be possible to access a "Manage business contacts" screen

      Actual Results

      User gets redirected to manage.statuspage.io, with no option to manage the contacts.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Unassigned Unassigned
            99e0d6abe301 Alan Violada
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              Created:
              Updated: