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Bug
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Resolution: Unresolved
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Low
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None
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1
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Severity 3 - Minor
Issue Summary
This is reproducible on Data Center: yes
outage duration for a component was differing +/- values when they refreshed it during an outage
This isn't consistently reproducible, but I was able to replicate this issue on this test page - https://status.letstest.click - it was going back and forth between 37 min and 33 min for the outage time on 'my test comp' on each refresh. I had to test reloading for a while to get the issue to occur.
multiple customers have also reported this in the past but it is not always reproducible.
Steps to Reproduce
- open an incident with a related component that is down
- visit the live statuspage
- refresh the page repeatedly and check the outage time for the component on each refresh
Expected Results
It should reflect the actual outage time on each refresh
Actual Results
The outage time goes up and down on each refresh. example:
first load 17 min
first refresh 34 min
second refresh 17 min
third refresh 30 min
etc.
Workaround
N/A