Issue Summary

Attempting to search an incident name that contains an underscore on its name results in no values.

Steps to Reproduce

1. Set up a Get list of incidents endpoint
2. Add the "q" parameter
3. Add any value with an underscore. E.g., "URL/incidents?q=test_api."

Expected Results

Get incidents with the "test_api" name.

Actual Results

Searching for "test_api" as an example would show a result of a 200 status, with the following body outcome:

[]

Workaround

Currently, there is no known workaround for this behavior. A workaround will be added here when available.