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  1. Statuspage
  2. STATUS-803

Adding a New Relic System Metric API Key with a large amount of applications results in an error

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    • 1
    • Severity 3 - Minor

      Issue Summary

      When adding a New Relic API key to link an account to third-party system metrics, the system fetches all the New Relic applications in the backend (this is to validate the key, and also, when adding system metrics, it shows a dropdown of the new relic applications). Having too many applications can result in hitting a timeout.

      Steps to Reproduce

      1. Have a large amount of New Relic Applications being monitored
      2. Create a New Relic API Key
      3. Go to "your page" > system metrics > third-party data sources > link account
      4. Add your New Relic Key and URI to link the account
      5. GraphQL error is thrown.

      Expected Results

      New Relic is added as a third party component provider.

      Actual Results

      This returns a GraphQL: Unknown Error message and the account is not linked.

      Workaround

      The only workaround available is to have fewer applications on your account, otherwise, there is no workaround available.

            Unassigned Unassigned
            jklein@atlassian.com Jesse Klein
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              Created:
              Updated: