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Bug
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Resolution: Unresolved
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Low
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None
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2
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Severity 3 - Minor
Issue Summary
The Slack / MS teams integration App integration pages on manage portal are intermittently crashing and not rendering, specifically for pages with 400+ channels configured.
Steps to Reproduce
- Go to Manage -> Apps -> Slack / MS teams
- Configure Slack / MS teams integrations using https://support.atlassian.com/statuspage/docs/set-up-a-slack-integration/ or https://support.atlassian.com/statuspage/docs/set-up-microsoft-teams-integration/
Expected Results
The integrations should work as expected and as mentioned in the support documentation above.
Actual Results
If a page has a lot of channels configured for the integrations (currently we are facing the intermittent failures for about 400+ channels configured), the Manage portal app pages do not load as expected, and incident updates intermittently fail to be posted to Slack / MS teams channels.
Workaround
Currently there is no known workaround for this behavior, except for configuring a lesser number of slack channels per page. A workaround will be added here when available
- mentioned in
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