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Bug
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Resolution: Unresolved
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Medium
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None
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5
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Severity 3 - Minor
Issue Summary
On a CCP Atlassian site, when a Statuspage product is deleted via SP Admin, we can still see it being active under the Billing tab of the Atlassian site. This is because the product does not get removed from BAC.
This further causes a blockage in the deletion of the Atlassian site itself as it keeps detecting an active product even when the actual Statuspage is completely purged.
Steps to Reproduce
- Have an active Statuspage product on a CCP Atlassian site.
- Carry out soft-deletion then hard-deletion of the Statuspage product via SP Admin.
Expected Results
The Statuspage should be completely removed from the Atlassian site.
Actual Results
The Statuspage still shows up on the Atlassian site as an active product.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available