PagerDuty / Statuspage integration not creating incidents or updating components

XMLWordPrintable

    • 2
    • Severity 1 - Critical

      Issue Summary

      The PagerDuty integration seems to not be properly creating incidents or updating component status on some pages that have the integration configured

      Steps to Reproduce

      1. Configure the integration as per https://support.atlassian.com/statuspage/docs/set-up-a-pagerduty-integration/
      2. After setting up component and incident rules correctly, create an incident in PagerDuty and select the respective service as the one affected

      Expected Results

      Statuspage incident should be created and component status changed as per the rules defined in the integration

      Actual Results

      No incidents or component changes in the Statuspage, no events in the activity log

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Anurag Agrawal
            Reporter:
            Alan Violada (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: