Uploaded image for project: 'Statuspage'
  1. Statuspage
  2. STATUS-706

Public Statuspage don't clear cookies after disconnecting from third party apps

XMLWordPrintable

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • Page Type - Public
    • None
    • 1
    • Severity 3 - Minor

      Issue Summary

      Users may notice 400 errors while accessing the public page. This issue happens when a third-party application (like Intercom) is connected and when the application is removed from Statuspage the cookie refresh is not happening to the users who have accessed the page when the app was connected. No issues for the people who are accessing the page for the first time or manually clearing the browser cache and cookies to access the Statuspage.

      This is reproducible on Data Center: (yes) / (no)

      Steps to Reproduce

      NA

      Expected Results

      Cookie refresh happens automatically without any manual intervention even after adding or removing third party applications

      Actual Results

      Users have to manually clear the browser data to access the page and if they don't they continue to get 400 errors.

      Workaround

      Currently, in case of any errors the end users have to manually clear the browsing data to get new cookies generated to be able to access the public pages.

            Unassigned Unassigned
            f04db879384a Mubeen Mohammed
            Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

              Created:
              Updated: