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Bug
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Resolution: Timed out
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Low
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2
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Severity 3 - Minor
Issue Summary
When you are creating/updating an incident, resizing the page until it reloads resets all incident creation fields, such as message, incident name and affected components.
Steps to Reproduce
- Go to create or update an incident.
- Enter text in the "incident name" and "message" fields or select an affected component
- Resize the window until the page changes format
Expected Results
Selected components and incident name/message should remain
Actual Results
All fields are reset
Workaround
None at this time
[STATUS-698] Resizing the browser window resets the incident creation fields
| Workflow | Original: JAC Bug Workflow v3 [ 4427819 ] | New: JAC Bug Workflow v4 [ 4566029 ] |
| Resolution | New: Timed out [ 10 ] | |
| Status | Original: Long Term Backlog [ 12073 ] | New: Closed [ 6 ] |
| Labels | New: cll-tf3202505 |
| Support reference count | Original: 1 | New: 2 |
| Security | Original: Atlassian Staff [ 10750 ] |
| Attachment | Original: Screen Recording 2023-11-01 at 11.50.07 AM.mov [ 446976 ] |
| Description |
Original:
h3. Issue Summary
When you are creating/updating an incident, resizing the page until it reloads wipes the contents of the incident description. h3. Steps to Reproduce # Go to create or update an incident. # Enter text in the "message" field # Resize the window until the page changes format # BUG: observe that the "message" that the user entered is gone. [^Screen Recording 2023-11-01 at 11.50.07 AM.mov] h3. Expected Results The contents are not deleted h3. Actual Results The contents of the incident description are deleted h3. Workaround None at this time |
New:
h3. Issue Summary
When you are creating/updating an incident, resizing the page until it reloads resets all incident creation fields, such as message, incident name and affected components. h3. Steps to Reproduce # Go to create or update an incident. # Enter text in the "incident name" and "message" fields or select an affected component # Resize the window until the page changes format h3. Expected Results Selected components and incident name/message should remain h3. Actual Results All fields are reset h3. Workaround None at this time |
| Summary | Original: Resizing the browser window deletes the Incident description contents | New: Resizing the browser window resets the incident creation fields |
| Assignee | Original: Scot Wilson [ f7060889ab01 ] |
Hi everyone,
Thank you for raising this bug and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be prioritised. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all cloud users.
As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know by commenting back on this issue.
Thank you again for providing valuable feedback to our team, we appreciate your engagement and partnership in helping improve our products.
Atlassian Cloud Engineering