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  1. Statuspage
  2. STATUS-655

Implementing Custom Code on Audience Specific Pages Fails

    • 2
    • Severity 2 - Major

      Issue Summary

      When attempting to add custom code HTML/CSS to an Audience Specific page, the changes do not surface. In addition, when SSO is present, the displayed page preview is the login page, not the page itself

      Steps to Reproduce

      1. Create an Audience Specific page
      2. Attempt to add Custom Code
      3. Code changes will not show because the preview is the login page

      Expected Results

      Preview should show the Statuspage and changes made there with code

      Actual Results

      The login page is displayed in the preview, and does not allow code changes to be shown

      Workaround

      1. Go to audience and select "preview as user" for a user with permissions to every component and group.
      2. Refresh the customize HTML/CSS code page and it will show up.

            [STATUS-655] Implementing Custom Code on Audience Specific Pages Fails

            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            Jesse Klein made changes -
            Description Original: h3. Issue Summary

            When attempting to add custom code HTML/CSS to an Audience Specific page, the changes do not surface. In addition, when SSO is present, the displayed page preview is the login page, not the page itself

            h3. Steps to Reproduce
             # Create an Audience Specific page
             # Attempt to add Custom Code
             # Code changes will not show because the preview is the login page

            h3. Expected Results

            Preview should show the Statuspage and changes made there with code

            h3. Actual Results

            The login page is displayed in the preview, and does not allow code changes to be shown

            h3. Workaround

            None
            New: h3. Issue Summary

            When attempting to add custom code HTML/CSS to an Audience Specific page, the changes do not surface. In addition, when SSO is present, the displayed page preview is the login page, not the page itself
            h3. Steps to Reproduce
             # Create an Audience Specific page
             # Attempt to add Custom Code
             # Code changes will not show because the preview is the login page

            h3. Expected Results

            Preview should show the Statuspage and changes made there with code
            h3. Actual Results

            The login page is displayed in the preview, and does not allow code changes to be shown
            h3. Workaround
             # Go to audience and select "preview as user" for a user with permissions to every component and group.
             # Refresh the customize HTML/CSS code page and it will show up.
            Chris DeGidio made changes -
            Assignee Original: Jesse Klein [ jklein@atlassian.com ]
            Chris DeGidio made changes -
            Assignee New: Jesse Klein [ jklein@atlassian.com ]
            Pradeep Kaushik (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 838195 ]
            Prithwish Basu made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 808570 ]
            Naman Bansal made changes -
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Jesse Klein made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 800786 ]
            Shivam Naik (Inactive) created issue -

              Unassigned Unassigned
              snaik@atlassian.com Shivam Naik (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated: