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  1. Statuspage
  2. STATUS-604

Changing the component status during an incident does not update the incident impact

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    • Severity 3 - Minor

      Issue Summary

      When a component changes status from major outage to degraded performance during an incident, the impact should change from critical to minor according to the docs. This does not happen

      Steps to Reproduce

      1. Create an incident and mark a component as a major outage
      2. See the impact shown as "critical"
      3. Update the incident and change the component to degraded performance
      4. The impact of the incident remains "critical"

      Expected Results

      The impact should change according to the help article

      Actual Results

      The impact of the incident does not change

      Workaround

      Customers can manually override the impact if needed by clicking the impact and selecting the appropriate impact

            Unassigned Unassigned
            jklein@atlassian.com Jesse Klein
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              Created:
              Updated: