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  1. Statuspage
  2. STATUS-510

Email incident notification sent with the wrong Incident message

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Medium Medium
    • Subscribers - Email
    • None
    • 1
    • Severity 3 - Minor

      Issue Summary

      Customer changed the name of Incident from Example name to new name Postmortem for Example name. When they sent out a notification for the Incident after that by publishing a Postmortem the notification email was sent with the wrong email message as it contained the old Incident name.

      Steps to Reproduce

      1. Unable to reproduce on test account.

      Expected Results

      Email notification should contain Postmortem for Example name as the email subject.

      Actual Results

      The email subject was the old Incident message.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            8081c3446c32 Manvita Syreddy
            mzeeshan@atlassian.com Muhammad Zeeshan
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              Created:
              Updated: