PagerDuty Services can appear as active and inactive at the same time.

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    • Severity 3 - Minor

      Issue Summary

      It is possible for a single PagerDuty service to appear in both the Active and Inactive tabs of the PagerDuty App in Statuspage.

      Steps to Reproduce

      1. Connect PagerDuty to a test Statuspage
      2. Create a new Service in PagerDuty
      3. Configure rules against that service in Statuspage

      Expected Results

      The service is visible in the Active tab, but removed from Inactive

      Actual Results

      The service may be visible in both the Active and Inactive tabs. However, the rules are functional, indicating the service is indeed active.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

              Assignee:
              Unassigned
              Reporter:
              Parker Hotchkiss (Inactive)
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                Created:
                Updated:
                Resolved: