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  1. Statuspage
  2. STATUS-267

"Cannot invite user" error thrown if attempting to invite a user with a pending invite

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    • Severity 3 - Minor

      Issue Summary

      If you have product access settings on admin hub setup in a way to require admin approval it will allow a user to invite a new team member. The site-admin will then get the invite request to approve. If the admin lets it sit there and does not answer and the user tries to invite again there will be an error thrown with no indication as to why. 

      Steps to Reproduce

      1. Configure Atlassian Admin Hub to require admin approval for product invites (needs more descriptive steps)
      2. Create a Basic user that has access to the Statuspage product
      3. Login as the Basic user, and invite a new user
      4. Refresh, and attempt to invite that same user again

      Expected Results

      A descriptive error, indicating the invite is currently pending administrator approval and that no action is needed from the basic user

      Actual Results

      A generic "Cannot invite user" error is thrown, with no indication as to why

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Unassigned Unassigned
            photchkiss Parker Hotchkiss
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              Created:
              Updated: