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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Organization - Billing
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None
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9
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Severity 3 - Minor
Issue Summary
The Statuspage admin Billing page displays “Something went wrong” for certain New Billing platform-backed pages when loading billing data.
Reproduces for both a Billing Admin and an org admin, indicating it’s not a frontend or permissions issue.
Steps to Reproduce
- Log in to manage.statuspage.io
- Click on the avatar on the top right.
- Select "Billing" option
- Select a page from the list.
- Observe that the UI displays “Something went wrong.”
Expected Results
The Billing page loads successfully with plan information and a button to change it without errors.
Actual Results
The Billing UI shows “Something went wrong.”
Workaround
Having the billing team update the plan, or the support/billing team provide billing information about the page.