'Something went wrong' error when loading the Billing page for some new billing platform pages

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    • 9
    • Severity 3 - Minor

      Issue Summary

      The Statuspage admin Billing page displays “Something went wrong” for certain New Billing platform-backed pages when loading billing data.

      Reproduces for both a Billing Admin and an org admin, indicating it’s not a frontend or permissions issue.

      Steps to Reproduce

      1. Log in to manage.statuspage.io
      2. Click on the avatar on the top right.
      3. Select "Billing" option
      4. Select a page from the list.
      5. Observe that the UI displays “Something went wrong.”

      Expected Results

      The Billing page loads successfully with plan information and a button to change it without errors.

      Actual Results

      The Billing UI shows “Something went wrong.”

      Workaround

      Having the billing team update the plan, or the support/billing team provide billing information about the page.

            Assignee:
            Unassigned
            Reporter:
            Leonardo Barrios
            Votes:
            2 Vote for this issue
            Watchers:
            6 Start watching this issue

              Created:
              Updated: