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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Apps - Jira
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None
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1
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Severity 3 - Minor
Issue Summary
Cannot update StatusPage from Jira iOS App (v232.0.0.2728)
Steps to Reproduce
- Set up the StatusPage & Jira/JSM integration
- Go to the Jira iOS App -> Open the configured project -> Create a ticket/task
- Under StatusPage, click "Update StatusPage"
- Error is displayed on screen: "We couldn't authenticate with StatusPage successfully"
Expected Results
The connection should have worked to either create a new incident or update existing incidents.
Actual Results
Even after following the troubleshooting steps, the error persists.

Workaround
- N/A for iOS app.
- The functionality is working fine on the Android App.