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  1. Sourcetree for Windows
  2. SRCTREEWIN-9147

Github Login "loop" after upgrade to new SourceTree

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • 2.6.10
    • Git
    • Windows 10

      Github

      Sourcetree App for Windows

    • Severity 3 - Minor

    Description

      After updating to the newest Sourcetree (2.6.10), when I went to open my existing Github repositories, it requested my Github credentials.  I entered them correctly and then Sourcetree again prompted me for my Github credentials.  This continued in an infinite loop until I gave up on attempting to connect to my Github account.

      I was able to stop this from happening by uninstalling Sourcetree, deleting my Atlassian folder in AppData/Local, reinstalling Sourcetree, and then adding my Github account back in.

      I tried other various solutions from within Sourcetree like removing my Github account and adding it back in, but it would not work until I deleted the Atlassian folder.  I did not try just deleting the Atlassian folder (without reinstallation), but I have a hunch that would work.

      I had the same thing happen on my laptop, desktop, and Surface Pro 4, I teach game development and 3 other students in my class (so far) have had the same issue.  Most of the students did not have an older version of Sourcetree, so I assume that is why they didn't encounter the issue.

      This same issue has actually been re-occuring since the initial release of Sourcetree 2.0.  Each time I upgrade Sourcetree I have this same problem and I have been able to work around it the same way for about 3 years.  It would be nice for this issue to actually get fixed.

      Feel free to follow up with any questions.

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            Unassigned Unassigned
            92c7aba8a0f8 Dana W
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              Created:
              Updated: