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  1. Sourcetree for Windows
  2. SRCTREEWIN-8700

Can't Install Source Tree - won't login on W2012

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    Details

    • Type: Bug
    • Status: Needs Triage (View Workflow)
    • Priority: Low
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Symptom Severity:
      Severity 2 - Major

      Description

      Trying to register as part of the install - when change the IE security settings and broweremulation (see below)

      Get error something went wrong while attempting to validate your credentials

      I have 2FA on - is this causing it?

       

       

       

       

       

      After some investigation it would sem that you need to have the following settings for IE 10 (I suspect IE11 will be similar)

      Workaround

      At a minimum IE needs to be configured as follows:

      Cog/Internet options/Security settings need to be enabled

      • Misc/Access data sources across domains
      • Misc/Allow META-REFRESH
      • Scripting/Active Scripting

       

      • The browser mode set to 10
      • The document mode set to 10

      These can be set using the F12 developer tools.

      Those are the settings that matter. It should also be able to set them indirectly by:

      • making sure https://id.atlassian.com is NOT set to be rendered in Compatibility Mode
      • Set Cog/Internet options/Security to Medium-High

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            Assignee:
            Unassigned
            Reporter:
            chris2037655959 fresnobob71
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              Dates

              Created:
              Updated: