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  1. Sourcetree for Windows
  2. SRCTREEWIN-7739

Error "remote: empty password"

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    • Icon: Bug Bug
    • Resolution: Resolved Locally
    • Icon: Highest Highest
    • None
    • 2.1.10.0
    • Git
    • None

    • Windows 10

      And i don't know about the rest

    • Severity 1 - Critical

      I just upgraded to SourceTree 2.1.10.0 and now when i try to pull from remote repo i get this error :

       

      git -c diff.mnemonicprefix=false -c core.quotepath=false fetch wishgroupe
      remote: Empty password
      fatal: Authentication failed for 'https://yquintaine@bitbucket.org/wishgroupe/boondmanager_labs_documentation.git/'
      Completed with errors, see above.

       

      It worked perfectly before this update.

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          bug.png
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            [SRCTREEWIN-7739] Error "remote: empty password"

            Ales Svoboda added a comment -

            It also worked for me, thank you.

            Ales Svoboda added a comment - It also worked for me, thank you.

            Thomas de Toledo added a comment -

            @Pedro thanks a lot worked for me too. 

            Thomas de Toledo added a comment - @Pedro thanks a lot worked for me too. 

            chadydahc added a comment -

            @Pedro Mota, his solution worked. Thank you very much

            chadydahc added a comment - @Pedro Mota, his solution worked. Thank you very much

            Melih Şenyurt added a comment - - edited

            @Pedro Mota, I tried your advice, it solved the problem.  Thank you

            Melih Şenyurt added a comment - - edited @Pedro Mota, I tried your advice, it solved the problem.  Thank you

            Pedro Mota added a comment -

            @Melih you can, do this: C:\Users\PedroMota\AppData\Local\Atlassian\SourceTree -> delete passwd file

            Pedro Mota added a comment - @Melih you can, do this: C:\Users\PedroMota\AppData\Local\Atlassian\SourceTree -> delete passwd file

            Melih Şenyurt added a comment -

            Version 2.6.10: I see this problem and I cannot use SourceTree on BitBucket

            Melih Şenyurt added a comment - Version 2.6.10: I see this problem and I cannot use SourceTree on BitBucket

            Pedro Mota added a comment -

            Version 2.6.10: the error continues, so long and no fix for this?

            Pedro Mota added a comment - Version 2.6.10: the error continues, so long and no fix for this?

            gareth mannix added a comment - - edited

            This bug seems to have occurred in version 2.4.8.0

            I did a clean uninstall of SourceTree and pulled a repository, which worked.

            I then added my older bookmarks to SourceTree. However, I could not push or pull these repos, I got the same error: remote: empty password.

            I subsequently removed these bookmarks and created new ones and pulled the repos again and I am no longer getting the error. I then pasted the changes from the old bookmark folder to the new one and pushed to the remote without any issues.

            I hope this helps someone.

            gareth mannix added a comment - - edited This bug seems to have occurred in version 2.4.8.0 I did a clean uninstall of SourceTree and pulled a repository, which worked. I then added my older bookmarks to SourceTree. However, I could not push or pull these repos, I got the same error: remote: empty password. I subsequently removed these bookmarks and created new ones and pulled the repos again and I am no longer getting the error. I then pasted the changes from the old bookmark folder to the new one and pushed to the remote without any issues. I hope this helps someone.

            Rodrigo S. Chavarria Rivera added a comment -

            the error continue, please fix, we need a solution, Its not a useful tool if have to use terminal

            Rodrigo S. Chavarria Rivera added a comment - the error continue, please fix, we need a solution, Its not a useful tool if have to use terminal

            Gene Pressinger added a comment -

            Yes, I can also confirm this is back with the current version as of 1/4/2018.

            Gene Pressinger added a comment - Yes, I can also confirm this is back with the current version as of 1/4/2018.

              Unassigned Unassigned
              4b5daa14e3ce Yoann Quintaine
              Affected customers:
              12 This affects my team
              Watchers:
              25 Start watching this issue

                Created:
                Updated:
                Resolved: