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IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
Agreed. It's super premature to close out a user feedback ticket without reading through it and see what the real problem is.
Josh Yu
added a comment - Agreed. It's super premature to close out a user feedback ticket without reading through it and see what the real problem is.
nigelwhatling
added a comment - - edited This is the file in question on virustotal (ratio 20/61): https://www.virustotal.com/en/file/379b7b6a28688501f2a534810ed4639984b9df152acb126a65bae254bcb1406a/analysis/1498357922
It is being blocked by my Bitdefender AV.
minnsey
added a comment - It appears to be clean https://www.virustotal.com/en/file/03a6966d93d3898853395b26a5cb551b90b82a473dfd3590a7372b41073faa95/analysis/1497352677/
Agreed. It's super premature to close out a user feedback ticket without reading through it and see what the real problem is.