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  1. Sourcetree for Windows
  2. SRCTREEWIN-6858

SourceTree 1.10.x fails to start in 32-bit Windows 7

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: High High
    • 1.10.23.1
    • 1.10.15.4, 1.10.18.1, 1.10.20.1
    • None
    • None
    • Severity 1 - Critical

      Summary

      SourceTree 1.10.x fails to start in 32-bit Windows 7

      Environment

      SourceTree 1.10.x - Windows 7 32-bit

      Steps to Reproduce

      1. Install SourceTree version 1.10.x
      2. Start SourceTree

      Expected Results

      SourceTree application starts

      Actual Results

      SourceTree fails to start.
      In SourceTree log, the following exception appears:

      ERROR [2017-01-31 16:59:58,798] [1] [SourceTree.App] [OnStartup] - Failed to start
      System.NullReferenceException: Referencia a objeto no establecida como instancia de un objeto.
         en SourceTree.Configuration.UninstallerPreFlightCheck.FindVersionsRegistry()
         en SourceTree.Configuration.UninstallerPreFlightCheck.Run()
         en SourceTree.AppRoot.RunPreFlightChecks()
         en SourceTree.AppRoot.OnStartup(StartupEventArgs e)
         en SourceTree.App.OnStartup(StartupEventArgs e)
      

      Workaround

      Install version 1.9.10 until the issue is fixed for versions 1.10.x

              mminns minnsey
              tboudale Theodora Boudale (Inactive)
              Votes:
              3 Vote for this issue
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                Created:
                Updated:
                Resolved: