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  1. Sourcetree for Windows
  2. SRCTREEWIN-6251

SourceTree sometimes hangs when Commit button is pressed

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Details

    • Bug
    • Resolution: Fixed
    • High
    • 1.9.10.0
    • 1.9.6.1
    • None
    • Severity 1 - Critical

    Description

      About 25% of the time when I try to commit, SourceTree hangs. It seems like it is just processing, but it never finishes even if I leave it a long time. Killing it from Process Explorer and committing again has always worked; I just have to type the commit message again.

      I don't know if the hang is related to the messages in the SourceTree log file or not, but FWIW...

      The SourceTree log file shows only one kind of error, but it shows up a lot (about 100 times already today). I don't know for sure if it happens around the time that it hangs or not:

      {{ERROR [2016-08-29 07:47:42,956] [34] [System.IO.FileSystemWatcher] [OnError] - RepoWatcher: Error 'Too many changes at once in directory:S:\System Control Schematic and PCB.'
      ERROR [2016-08-29 07:51:07,081] [34] [System.IO.FileSystemWatcher] [OnError] - RepoWatcher: Error 'Too many changes at once in directory:S:\System Control Software\SystemControlOnJumbo\SystemControl.'}}

      I just noticed that the paths in those error messages are not used for the commit I am trying to do; the working copy is on C: and the Git repo is in S:\System Control Software\SystemControlGitRepo. I do have SourceTree bookmarks for projects in the two directories that cause the error messages but I am not viewing those projects in SourceTree when it hangs, so it shouldn't need to try to update them. If I do view those projects in SourceTree, they seem to display fine (it takes a few seconds, but not very long - they don't have many files).

      I don't know if my issue is related to these reports or not:

      I don't think it is related to this one because that crash happens when they try to enter the commit message, while this one happens after entering that message, when clicking the Commit button.

      P.S. I previously posted about this in the Atlassian Answers forum here: <https://answers.atlassian.com/questions/40346900/answers/40346917?flashId=1457113769>

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        1. source-tree.mp4
          750 kB
        2. source-tree.mp4
          750 kB

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            mminns minnsey
            68a420a0-f11c-42be-987f-551bdf485698 Deleted Account (Inactive)
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            Dates

              Created:
              Updated:
              Resolved: