XMLWordPrintable

    • Type: Bug
    • Resolution: Resolved Locally
    • Priority: Highest
    • None
    • Affects Version/s: 1.7
    • Component/s: None
    • Environment:

      Windows 7 Pro SP 1 64-bit

      App fails to start up. The main windows is displayed, but then am prompted with the crash dialog 1-2s later. This v1.7 release had been working fine, but after the v1.8 release on 2/23, the app prompted me to upgrade. I declined. Subsequent start-ups of the app crashed.

      sourcetree.log:
      ERROR [2016-02-25 10:09:13,758] [1] [SourceTree.AppRoot] [HandleCrash] - Fatal error
      System.ComponentModel.Win32Exception (0x80004005): The system cannot find the file specified
      at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
      at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
      at SourceTree.AppRoot.LaunchPageant(Boolean promptForKeyIfBlank, String keyfile) in C:\projects\bitbucket.org\atlassian\sourcetreewin-prod\AppRoot.cs:line 2188
      at SourceTree.AppRoot.DoStartupTasksAfterFirstWindowDisplayed() in C:\projects\bitbucket.org\atlassian\sourcetreewin-prod\AppRoot.cs:line 1367
      at SourceTree.MainWindow.OnContentRendered(EventArgs e) in C:\projects\bitbucket.org\atlassian\sourcetreewin-prod\MainWindow.xaml.cs:line 53
      at System.Windows.Window.<PostContentRendered>b__2(Object unused)
      at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
      at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
      ERROR [2016-02-25 10:11:10,609] [1] [SourceTree.AppRoot] [HandleCrash] - Fatal error
      System.ComponentModel.Win32Exception (0x80004005): The system cannot find the file specified
      at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
      at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
      at SourceTree.AppRoot.LaunchPageant(Boolean promptForKeyIfBlank, String keyfile) in C:\projects\bitbucket.org\atlassian\sourcetreewin-prod\AppRoot.cs:line 2188
      at SourceTree.AppRoot.DoStartupTasksAfterFirstWindowDisplayed() in C:\projects\bitbucket.org\atlassian\sourcetreewin-prod\AppRoot.cs:line 1367
      at SourceTree.MainWindow.OnContentRendered(EventArgs e) in C:\projects\bitbucket.org\atlassian\sourcetreewin-prod\MainWindow.xaml.cs:line 53
      at System.Windows.Window.<PostContentRendered>b__2(Object unused)
      at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
      at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)

      Thank you.

        1. Image 146.png
          17 kB
          Sammy Truong

            Assignee:
            Unassigned
            Reporter:
            Sammy Truong
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              Created:
              Updated:
              Resolved: