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  1. Sourcetree for Windows
  2. SRCTREEWIN-14622

SourceTree crashes a little after startup

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Highest Highest
    • None
    • 3.4.26
    • General
    • None
    • Severity 1 - Critical

      SourceTree crashes after a little after startup (around after 30 seconds) and in the Evnet Viewer the error is connected with (again) EMauSubmissionService

      Application: SourceTree.exe
      Framework Version: v4.0.30319
      Description: The process was terminated due to an unhandled exception.
      Exception Info: System.NullReferenceException
         at SourceTree.Analytics.Emau.EMauSubmissionService+<SubmitBatch>d__40.MoveNext()
         at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
         at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
         at System.Runtime.CompilerServices.TaskAwaiter`1[[System.Boolean, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].GetResult()
         at SourceTree.Analytics.Emau.EMauSubmissionService+<Submit>d__39.MoveNext()
         at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
         at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
         at System.Runtime.CompilerServices.TaskAwaiter`1[[System.Boolean, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].GetResult()
         at SourceTree.Analytics.Emau.EMauSubmissionService+<SubmissionTimer_Elapsed>d__37.MoveNext()
         at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
         at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
         at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
         at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
         at System.Threading.ThreadPoolWorkQueue.Dispatch()
       
      Faulting application name: SourceTree.exe, version: 3.4.26.0, time stamp: 0x68d0f19c Faulting module name: KERNELBASE.dll, version: 10.0.26100.6899, time stamp: 0x761b8f73 Exception code: 0xe0434352 Fault offset: 0x00000000000c804a Faulting process id: 0x8308 Faulting application start time: 0x1DC44CA704EAFA9 Faulting application path: C:\Users\[..]\AppData\Local\SourceTree\app-3.4.26\SourceTree.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: 8bee2262-ba15-45ea-9be2-dbadffd2aae5 Faulting package full name:  Faulting package-relative application ID: 
      

              Unassigned Unassigned
              58407e847b99 Mauro Bertoli
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              27 Vote for this issue
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                Created:
                Updated: