Problems with SSO and SourceTree

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 3.4.21
    • Component/s: Bitbucket, Git
    • None
    • Severity 3 - Minor

      Good afternoon,

      We have configured the SSO in BitBucket through SAML, the problem is when users change their password (by customer policy, monthly), this causes the user captcha in BitBucket.
      We have identified that after the password change the authentication fails in SourceTree because it stores the passwords in cache, therefore when doing the upload pull, the authentication fails and the captcha jumps and the upload fails.
      Would it be possible to solve this problem so that every time the user's password is changed, the captcha does not pop up?
      Taking into account that we have the SSO, is it safe and does it not have negative implications to disable the captcha?
      Is there a possibility to configure the SourceTree to take into account the SSO certificate and prevent the captcha from popping up?

      We look forward to your prompt response, thank you very much.

      Greetings.

            Assignee:
            Mukesh Kumar (Inactive)
            Reporter:
            Javier Grao Es
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              Created:
              Updated: