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  1. Sourcetree for Windows
  2. SRCTREEWIN-13990

Failed to start after windows update

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Details

    • Bug
    • Resolution: Fixed
    • High
    • 3.4.12
    • 3.4.11
    • General
    • None
    • Severity 1 - Critical

    Description

      I cannot start Sourcetree anymore. Getting this error log:

      ERROR [2023-02-22 09:30:14,490] [1] [SourceTree.App] [Log] - Failed to start
      System.Management.ManagementException: Invalid class 
         at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
         at System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
         at SourceTree.UI.Theme.Wpf.Utilities.NativeHelper.GetWindowsVersion()
         at SourceTree.UI.Theme.Wpf.Controls.PerMonitorDpiWindow.OnSourceInitialized(EventArgs e)
         at System.Windows.Window.CreateSourceWindow(Boolean duringShow)
         at System.Windows.Window.ShowHelper(Object booleanBox)
         at System.Windows.Window.ShowDialog()
         at SourceTree.UI.WelcomeWizardManager.Run()
         at SourceTree.UI.OnboardingManager.Run()
         at SourceTree.AppRoot.Onboard()
         at SourceTree.AppRoot.OnboardIfRequired()
         at SourceTree.AppRoot.<OnStartup>d__24.MoveNext() 

      Removing all folders and reinstalling doesn't help.

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              698877135425 Mukesh Kumar
              5c9eb7642e36 Miroslav Andel
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                Created:
                Updated:
                Resolved: