Details
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Bug
-
Resolution: Fixed
-
Low
-
None
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3.4.8
-
None
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Severity 2 - Major
Description
All of the sudden sourcetree crashes. So I tried uninstall, delete the
C:\Users
C:\Users
{userName}
\AppData\Local\Atlassian
folder and reinstall. Reinstall starts but then crashes.
Windows 11 Version 21H2 (OS buiold 22000.675)
Faulting application name: SourceTree.exe, version: 3.4.8.0, time stamp: 0x6215d589
Faulting module name: KERNELBASE.dll, version: 10.0.22000.675, time stamp: 0x8d5bd3da
Exception code: 0xe0434352
Fault offset: 0x000000000004474c
Faulting process id: 0x6668
Faulting application start time: 0x01d86c7eeaa5e1e7
Faulting application path: C:\Users
\AppData\Local\SourceTree\app-3.4.8\SourceTree.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 67910bba-acdc-4529-a4db-e6bdb0520982
Faulting package full name:
Faulting package-relative application ID:
Application: SourceTree.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Management.ManagementException
at System.Management.ManagementException.ThrowWithExtendedInfo(System.Management.ManagementStatus)
at System.Management.ManagementObjectCollection+ManagementObjectEnumerator.MoveNext()
at SourceTree.Utils.WindowsOSHelper.GetWindowsVersion()
at SourceTree.App..ctor()
at SourceTree.App.Main()