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  1. Sourcetree for Windows
  2. SRCTREEWIN-13782

Sourcetree error: Too many invalid password attempts. The requested URL returned error: 403

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 3.4.7
    • Git
    • None
    • Severity 2 - Major

      I have been using Sourcetree with OAuth via bitbucket without any problems.

      I had to change my password for bitbucket login and since then I am getting the following error while trying to perform any action via sourcetree.

      "git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks fetch --no-tags origin
      remote: Too many invalid password attempts. Log in at https://id.atlassian.com/ to restore access.
      fatal: unable to access 'https://bitbucket.org/xxx/xxx.git/': The requested URL returned error: 403

      Completed with errors, see above."

      In order to resolve this, I have tried the following ways but had no success.

      • Created an app password and tried to use it in source tree (via Basic auth) but no help (although app password worked in git client/command line)
      • I have tried logging out of bitbucket.com and logging in multiple times, but get the same error each time.
      • Deleted all instances of bitbucket & sourcetree from a windows password manager.
      • Deleted passwd file from C:\Users[user]\AppData\Local\Atlassian\SourceTree
      • In Tools > Options > Git tab then update my Git version using the "Update Embedded" also tried switching to a system in the Tools > Options > Git Version in the same
      • Reinstalled sourcetree several times still the error persists.

      Neither of the suggested workarounds has worked. Any help is appreciated.

              Unassigned Unassigned
              4af403659796 Raj Kumar
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                Created:
                Updated: