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  1. Sourcetree for Windows
  2. SRCTREEWIN-13765

SourceTree does not start (as.atlassian.com)

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • None
    • 3.4.7
    • UX
    • None
    • Severity 1 - Critical

    Description

      Since a few days SourceTrees does not start up anymore. I even reinstalled it but it still does not start.

      I will attach the log file from a start up, but I guess the important lines are the following:

       

      ERROR [2022-01-16 18:40:47,379] [1] [SourceTree.Model.Repository] [Log] - Repository: [] does not exist
      ERROR [2022-01-16 18:40:47,395] [1] [SourceTree.Model.Repository] [Log] - Repository: [] does not exist
      ERROR [2022-01-16 18:40:47,410] [1] [SourceTree.Model.Repository] [Log] - Repository: [] does not exist
      ERROR [2022-01-16 18:40:49,713] [PriorityScheduler: 0] [SourceTree.Analytics.Services.AnalyticsService] [Log] - POST Interaction submission FAILED
      System.Net.Http.HttpRequestException: An error occurred while sending the request. ---> System.Net.WebException: Der Remotename konnte nicht aufgel�st werden: 'as.atlassian.com'
         bei System.Net.HttpWebRequest.EndGetRequestStream(IAsyncResult asyncResult, TransportContext& context)
         bei System.Net.Http.HttpClientHandler.GetRequestStreamCallback(IAsyncResult ar)
         --- Ende der internen Ausnahmestapel�berwachung —

       

      It does not find the server 'as.atlassian.com' and indeed I can not access via ping.

       

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            Unassigned Unassigned
            09cfe2b8897d Jens-Uwe Rumstich
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              Created:
              Updated:
              Resolved: