Sourcetree will not start beyond splash screen

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    • Type: Bug
    • Resolution: Unresolved
    • Priority: Low
    • None
    • Affects Version/s: 3.3.9, 3.4.2, 3.4.4, 3.4.5
    • Component/s: General
    • None
    • Severity 2 - Major

      I'm having a problem where I can't seem to get Sourcetree to start beyond the blue splashscreen/banner. After a few seconds the splashscreen disappears and the program has not started.

      OS: Windows 10
      Sourcetree is shown as an app
      When Sourcetree is started, only the splashscreen is shown
      After this, Sourcetree does not show in task manager (processes, services, app history)

      I have tried uninstalling, deleting %localappdata% folders and even searched and deleted some registry keys. Also restarting before and after uninstalling/installing.

      I have tried installing 3.3.8, 3.4.1, 3.4.2, 3.4.4 and 3.4.5 via the EXE and MSI installers in both %localappdata% and Program Files (x86).

      I have used Sourcetree for several years now and I need it for work. Any help would be greatly appriciated!

              Assignee:
              Mukesh Kumar (Inactive)
              Reporter:
              SgtCaffran
              Votes:
              1 Vote for this issue
              Watchers:
              3 Start watching this issue

                Created:
                Updated: