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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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None
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Affects Version/s: 3.3.9, 3.4.2, 3.4.4, 3.4.5
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Component/s: General
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None
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Severity 2 - Major
I'm having a problem where I can't seem to get Sourcetree to start beyond the blue splashscreen/banner. After a few seconds the splashscreen disappears and the program has not started.
OS: Windows 10
Sourcetree is shown as an app
When Sourcetree is started, only the splashscreen is shown
After this, Sourcetree does not show in task manager (processes, services, app history)
I have tried uninstalling, deleting %localappdata% folders and even searched and deleted some registry keys. Also restarting before and after uninstalling/installing.
I have tried installing 3.3.8, 3.4.1, 3.4.2, 3.4.4 and 3.4.5 via the EXE and MSI installers in both %localappdata% and Program Files (x86).
I have used Sourcetree for several years now and I need it for work. Any help would be greatly appriciated!