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  1. Sourcetree for Windows
  2. SRCTREEWIN-13130

Sourcetree fails to install or open.

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 3.3.9
    • General
    • Severity 1 - Critical

      Upon running Sourcetree installer I will get a cmd line popup with SquirrelUpdate, it stays blank, then I will get the blue Sourcetree panel popup for about 5 seconds. Then both will close and no further actions are taken by the pc. This happens even when attempting to install previous versions or enterprise version.

       

      One thing of note, here is output of sourcetree.log

      2020-07-16T14:34:32: CompositionException [Import "SourceTree.Security.DefaultSshKeyManager.Agents" could not be satisfied.]
      ERROR [2020-07-16 14:34:44,210] [1] [Sourcetree.Composition.VSMef.Net471.CompositionExceptionHelper] [Log] - CompositionException [Import "SourceTree.Security.DefaultSshKeyManager.Agents" could not be satisfied.]
      2020-07-16T14:35:03: CompositionException [Import "SourceTree.Security.DefaultSshKeyManager.Agents" could not be satisfied.]
      ERROR [2020-07-16 14:35:15,840] [1] [Sourcetree.Composition.VSMef.Net471.CompositionExceptionHelper] [Log] - CompositionException [Import "SourceTree.Security.DefaultSshKeyManager.Agents" could not be satisfied.]

              e85ff1f4514c Vipin Yadav (Inactive)
              8c3f23563ab4 Zackary Fleenor
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                Created:
                Updated: