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  1. Sourcetree for Windows
  2. SRCTREEWIN-13130

Sourcetree fails to install or open.

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Details

    • Bug
    • Resolution: Unresolved
    • Low
    • None
    • 3.3.9
    • General
    • Severity 1 - Critical

    Description

      Upon running Sourcetree installer I will get a cmd line popup with SquirrelUpdate, it stays blank, then I will get the blue Sourcetree panel popup for about 5 seconds. Then both will close and no further actions are taken by the pc. This happens even when attempting to install previous versions or enterprise version.

       

      One thing of note, here is output of sourcetree.log

      2020-07-16T14:34:32: CompositionException [Import "SourceTree.Security.DefaultSshKeyManager.Agents" could not be satisfied.]
      ERROR [2020-07-16 14:34:44,210] [1] [Sourcetree.Composition.VSMef.Net471.CompositionExceptionHelper] [Log] - CompositionException [Import "SourceTree.Security.DefaultSshKeyManager.Agents" could not be satisfied.]
      2020-07-16T14:35:03: CompositionException [Import "SourceTree.Security.DefaultSshKeyManager.Agents" could not be satisfied.]
      ERROR [2020-07-16 14:35:15,840] [1] [Sourcetree.Composition.VSMef.Net471.CompositionExceptionHelper] [Log] - CompositionException [Import "SourceTree.Security.DefaultSshKeyManager.Agents" could not be satisfied.]

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          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-10813 SourcetreeEnterprise: CompositionException after updating from 2.6.10 to 3.0.8

          • Highest - Our top priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-13805 Cannot execute Sourcetree after install...

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. SRCTREEWIN-13997 Unable to start SourceTree after updating from older version to 3.4.12

          • Medium - Medium priority issues
          • Closed

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            People

              e85ff1f4514c Vipin Yadav
              8c3f23563ab4 Zackary Fleenor
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              Dates

                Created:
                Updated: