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  1. Sourcetree for Windows
  2. SRCTREEWIN-11371

SourceTree froze and crashed when pull the update from "pull" button on UI screen to brunch

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Details

    • Bug
    • Resolution: Resolved Locally
    • Highest
    • None
    • 3.0.15
    • Git
    • OS: Windows10

       

    • Severity 1 - Critical

    Description

      When I did the following steps , after that, sourcetree became never able to read a specific repository even though I did following.

       

      I did below:

      1) opened sourcetree and added repository "A".

      2) repo "A" was read correctly and I was able to operate at that time

      3) I created a brunch

      4) I noticed there were 2 pulls in the trunk

      5) I selected "pull" button on the UI screen

      6) for a while I was able to use source tree but it frozen suddenly

      7) then it displayed "no response" then I was forced to close sourcetree.

       

      after that, I opened sourcetree again and added same repo "A".

      but sourcetree froze and gone to "no response" status.

      After that whenever I tried to add repo "A" , it gone to the freeze and no responce.  

      (but when I added another repo "B", sourcetree didn't freeze and I can use smoothly. it always happens on repo "A".)

       

      To solve this issue, I tried below but it doesn't help me.

      ・uninstall sourcetree and re-install

      ・reinstall the repo"A"

       

      Do you have another solution?

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            Unassigned Unassigned
            8dd1aefb671e 辻香里
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              Created:
              Updated:
              Resolved: