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  1. Sourcetree For Mac
  2. SRCTREE-7997

message: No workspace with identifier '{7e77e70c-33af-49e9-be3f-964f105b1d78}'.

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Highest Highest
    • None
    • 4.2.1
    • Bitbucket
    • None
    • Severity 1 - Critical

       
      I have tried in a thousand ways to add my account to sourcetree with Auth, Basic, with app password, with tokens, with https, ssh, new installation of sourcetree, with new installation of Ventura.

      I don't know what else! worse always when i go to remote in sourcetree i get the same error.

      message: No workspace with identifier '{a76660ce-8b91-470b-8ebf-efa7634675e5}'.

      Sourcetree 4.2.1 (248) | Mac ventura | Mac mini m1 |

      Some idea. Thanks

       

       

       

       

       

            [SRCTREE-7997] message: No workspace with identifier '{7e77e70c-33af-49e9-be3f-964f105b1d78}'.

            Fix for this issue is available in Sourcetree 4.2.2

            Raman Sidarakin (Inactive) added a comment - Fix for this issue is available in Sourcetree 4.2.2

            Hello Raman,

            The basis of the problem is the same as described in the first comment. So much trying solutions gives that finally nothing works. Quite a few problems with ssh but fixed from the terminal with a new ssk key-gen. I hope the next update of sourcetree will solve the problem: " message: No workspace with identifier '{a76660ce-8b91-470b-8ebf-efa7634675e5}’". Thanks very much.

            Vogel Antoni added a comment - Hello Raman, The basis of the problem is the same as described in the first comment. So much trying solutions gives that finally nothing works. Quite a few problems with ssh but fixed from the terminal with a new ssk key-gen. I hope the next update of sourcetree will solve the problem: " message: No workspace with identifier '{a76660ce-8b91-470b-8ebf-efa7634675e5}’". Thanks very much.

            Hi, 677f0d30ca2e 

            Let me explain it a little bit more. Original issue, that you reported is related to "Listing Remote Repositories" from Bitbucket account and we are working on resolving this issue now. 

            The second issue in your previous comment is not related to this listing issue. It looks like misconfiguration. How to resolve it:

            1. Open Sourcetree -> Preferences -> Accounts
            2. Observe which protocol is specified inside your Bitbucket account: HTTPS or SSH. This protocol is specified only for one purpose: it points which way Sourcetree will interact with your repository using 'git' commands. If HTTPS specified, then your Bitbucket credentials from added account will be used for interacting with repository. If SSH specified, then your ssh key (~/.ssh/your_key) will be used for interacting with repository.

            So, check which protocol is specified inside your account and do the following in case you are using SSH:

            1. Make sure, that your ssh key is added to Bitbucket account here: https://bitbucket.org/account/settings/ssh-keys/ .
            2. If you do not see your ssh key in the list, then you need to add it. Go to Sourcetree -> Preferences -> Accounts. Select your account and press edit. In the "SSH Key:" field you will see which key is being used by Sourcetree.
            3. Press "Copy to clipboard" button. This action will copy your public part of your ssh key into clipboard.
            4. Go to https://bitbucket.org/account/settings/ssh-keys/ and add this copied ssh key into your account.
            5. Check you are able to clone repo. It should work now.

            Or, check the following, in case you are using HTTPS:

            1. Double check if you are really have access to this repo
            2. In case you are using personal access token (application password) instead you your account password, then please check, that this account password was created with proper "repository" permissions.

            Please, let me know, if it helped you to clone repo.

             

            Raman Sidarakin (Inactive) added a comment - Hi,  677f0d30ca2e   Let me explain it a little bit more. Original issue, that you reported is related to "Listing Remote Repositories" from Bitbucket account and we are working on resolving this issue now.  The second issue in your previous comment is not related to this listing issue. It looks like misconfiguration. How to resolve it: Open Sourcetree -> Preferences -> Accounts Observe which protocol is specified inside your Bitbucket account: HTTPS or SSH. This protocol is specified only for one purpose: it points which way Sourcetree will interact with your repository using 'git' commands. If HTTPS specified, then your Bitbucket credentials from added account will be used for interacting with repository. If SSH specified, then your ssh key (~/.ssh/your_key) will be used for interacting with repository. So, check which protocol is specified inside your account and do the following in case you are using SSH: Make sure, that your ssh key is added to Bitbucket account here: https://bitbucket.org/account/settings/ssh-keys/  . If you do not see your ssh key in the list, then you need to add it. Go to Sourcetree -> Preferences -> Accounts. Select your account and press edit. In the "SSH Key:" field you will see which key is being used by Sourcetree. Press "Copy to clipboard" button. This action will copy your public part of your ssh key into clipboard. Go to  https://bitbucket.org/account/settings/ssh-keys/  and add this copied ssh key into your account. Check you are able to clone repo. It should work now. Or, check the following, in case you are using HTTPS: Double check if you are really have access to this repo In case you are using personal access token (application password) instead you your account password, then please check, that this account password was created with proper "repository" permissions. Please, let me know, if it helped you to clone repo.  

            Vogeljan added a comment -

            Goed morning Raman,

            But it's a bit strange. I have tried cloning in repository from Sourcetree and it gives the following error.

            "The requested repository either does not exist or you do not have access. If you believe this repository exists and you have access, make sure you're authenticated.
            fatal: Could not read from remote repository.

            Please make sure you have the correct access rights and the repository exists.The requested repository either does not exist or you do not have access. If you believe this repository exists and you have access, make sure you're authenticated.
            fatal: Could not read from remote repository."

            I have also tried to clone it with Jetbrains Rider and it gives the same error.

            So the problem is in sourcetree or is it in the bitbucket account?

            Thanks

            Vogeljan added a comment - Goed morning Raman, But it's a bit strange. I have tried cloning in repository from Sourcetree and it gives the following error. "The requested repository either does not exist or you do not have access. If you believe this repository exists and you have access, make sure you're authenticated. fatal: Could not read from remote repository. Please make sure you have the correct access rights   and the repository exists. The requested repository either does not exist or you do not have access. If you believe this repository exists and you have access, make sure you're authenticated. fatal: Could not read from remote repository." I have also tried to clone it with Jetbrains Rider and it gives the same error. So the problem is in sourcetree or is it in the bitbucket account ? Thanks

            677f0d30ca2e 

            It looks like this issue is related to this one https://jira.atlassian.com/browse/SRCTREE-7808

            We are currently working on resolving it and fix will be available in the next Sourcetree release.

            Raman Sidarakin (Inactive) added a comment - 677f0d30ca2e   It looks like this issue is related to this one https://jira.atlassian.com/browse/SRCTREE-7808 We are currently working on resolving it and fix will be available in the next Sourcetree release.

            Vogeljan added a comment - - edited

            Hello Raman,

            1. Bitbucket Cloud.
            2. There is no error when I press "save" button. It is in repository browser in remote so it gives the error.
            3. Yes, I have checked with different setups {OAuth, Basic (with app password), ssh of https and it is always the same. {7e77e70c-33af-49e9-be3f-964f105b1d78}

              ’. message: No workspace with identifier '{7e77e70c-33af-49e9-be3f-964f105b1d78}'.

            4. Yes sure but long time ago (2020-21)

            In advance thanks, Antoni Gràcia

            Vogeljan added a comment - - edited Hello Raman, Bitbucket Cloud. There is no error when I press "save" button. It is in repository browser in remote so it gives the error. Yes, I have checked with different setups {OAuth, Basic (with app password), ssh of https and it is always the same. {7e77e70c-33af-49e9-be3f-964f105b1d78} ’. message: No workspace with identifier '{7e77e70c-33af-49e9-be3f-964f105b1d78}'. Yes sure but long time ago (2020-21) In advance thanks, Antoni Gràcia

            Hi, 677f0d30ca2e 

            Thanks for contacting us.

            I have few questions related to this issue. It would be great if you provide answers and we will be able to categorise this issue properly.

            1. Are you trying to add Bitbucket or Bitbucket Server account?
            2. When this error happens? Right after you pressing "Save" button inside "Add Account" dialog?
            3. Does error always the same for you?
            4. Does it worked previously? (for example with older Sourcetree version)

            Looking forward for your reply. 

            Raman Sidarakin (Inactive) added a comment - Hi, 677f0d30ca2e   Thanks for contacting us. I have few questions related to this issue. It would be great if you provide answers and we will be able to categorise this issue properly. Are you trying to add Bitbucket or Bitbucket Server account? When this error happens? Right after you pressing "Save" button inside "Add Account" dialog? Does error always the same for you? Does it worked previously? (for example with older Sourcetree version) Looking forward for your reply. 

              Unassigned Unassigned
              677f0d30ca2e Vogeljan
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: