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  1. Sourcetree For Mac
  2. SRCTREE-7753

"The file can’t be found." when drag-n-drop to open files with external editor

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • None
    • 4.1.2, 4.1.3
    • General
    • None
    • Minor

      Hi, I using SourceTree for a long time but I have a annoying problem for opening file with external editor.

      Here a reproduce steps:

      1. Open an any git project.
      2. Edit or create some file, the file will show up in stage files and unstage files.
      3. Drap that file directly to editor (e.g. Visual studio code or Sublime text)
      4. It appear "The file can’t be found." popup.

      Here is the video:

      https://youtu.be/RKBZgpWh8JI

      The earlier version can successful open without any error.

      Now I have to click "Show in finder" then drag-n-drop. It's very unintuitive.

      Can fix this small problem? Thanks.

      SourceTree version 4.1.3 (219)

      MacOS Version 11.5.2

            [SRCTREE-7753] "The file can’t be found." when drag-n-drop to open files with external editor

            Fix for this issue is available in Sourcetree 4.2.2

            Raman Sidarakin (Inactive) added a comment - Fix for this issue is available in Sourcetree 4.2.2

            I understand everybody uses sourcetree differently, but personally I run into this bug nearly daily, and that's frustrating.

            Karel Heyse added a comment - I understand everybody uses sourcetree differently, but personally I run into this bug nearly daily, and that's frustrating.

            Hi,

            Sorry to hear about the issue.  We are able to reproduce this issue even in our latest version.
            We will keep you informed once the issue has been resolved & released.
            Thanks for writing to us & patience.

            Regards,
            Natchiar.V

            Natchiar Venkatachalam (Inactive) added a comment - Hi, Sorry to hear about the issue.  We are able to reproduce this issue even in our latest version. We will keep you informed once the issue has been resolved & released. Thanks for writing to us & patience. Regards, Natchiar.V

            Confirming, very annoying.

            username0x0a added a comment - Confirming, very annoying.

            j796160836 added a comment -

            Here is SourceTree 3.2.1 demo video. As you can see, it works properly.
            https://youtu.be/S9uc1E5Y7pU
            But in SourceTree 4.0, this feature is broken since this version.
            https://youtu.be/XHmCIpHRARg

            j796160836 added a comment - Here is SourceTree 3.2.1 demo video. As you can see, it works properly. https://youtu.be/S9uc1E5Y7pU But in SourceTree 4.0, this feature is broken since this version. https://youtu.be/XHmCIpHRARg

              Unassigned Unassigned
              e7f893e99502 j796160836
              Affected customers:
              2 This affects my team
              Watchers:
              6 Start watching this issue

                Created:
                Updated:
                Resolved: