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  1. Sourcetree For Mac
  2. SRCTREE-5916

Unable to login to Bitbucket account

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Medium Medium
    • None
    • 2.7.6
    • Bitbucket
    • None
    • Mac High Sierra

      brand new academic Bitbucket account with one repo.

    • Severity 3 - Minor

      I'm unable to connect my Bitbucket account in SourceTree.

      1. I start SourceTree, choose File->Settings->Accounts, or choose "Accounts..." from the drop-down in my repositories list.
      2. I choose "Add..." with Host: Bitbucket, Auth Type: OAuth, Protocol: SSH, and then "Connect Account."
      3. A browser window appears, saying "Please sign into this account:"  I've tried both checking and unchecking "Stay signed into this account" with the same outcome.  I enter my email and password and "Log in."
      4. A spinner appears at window center and another next to the Cancel button.  When they stop, the Bitbucket webpage shows "Your work" and contains my repo.  I can navigate around this page.  There is only a Cancel button at bottom of the window, so I can't proceed to log in.

      This sounds very similar to SRCTREE-5393 except there is no infinite loop.

      Prior to entering this state, I logged into Bitbucket with Chrome and created a repo. I chose "Clone in SourceTree," and then canceled out of the dialog that opened in SourceTree.

              Unassigned Unassigned
              513157538557 obliviax
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                Created:
                Updated:
                Resolved: