Uploaded image for project: 'Sourcetree For Mac'
  1. Sourcetree For Mac
  2. SRCTREE-3096

Repository Logo/Icon in SourceTree for Mac Suddenly Stopped Showing.

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Highest Highest
    • None
    • 2.0.5
    • Bitbucket
    • None
    • Severity 2 - Major

      Repository logo/icon disappeared out of a sudden - possibly related to Bitbucket changing their Avatar URL returned via REST API recently. Attached is the image file of how it is showing currently.

      Refreshing logo does not solve the issue.

        1. logo.png
          logo.png
          14 kB

            [SRCTREE-3096] Repository Logo/Icon in SourceTree for Mac Suddenly Stopped Showing.

            Arati Mohanty added a comment -

            Issue fixed in 4.2.4. Kindly upgrade and test.

            Arati Mohanty added a comment - Issue fixed in 4.2.4. Kindly upgrade and test.

            Arati Mohanty added a comment -

            734cb6182f12  I could see the default icon is loaded but not the Bitbucket Avatar. We will work on it and update the ticket with our findings.

            Arati Mohanty added a comment - 734cb6182f12   I could see the default icon is loaded but not the Bitbucket Avatar. We will work on it and update the ticket with our findings.

            Chris Minett added a comment -

            Still seems to be an issue in Mac v4.2.3. I get generic 'code' icons, but not the Bitbucket project avatar.

            Screenshot: https://www.dropbox.com/s/gv1lv6r3m0l9yjk/SRCTREE-3096-4.2.3.png?dl=0 

            Chris Minett added a comment - Still seems to be an issue in Mac v4.2.3. I get generic 'code' icons, but not the Bitbucket project avatar. Screenshot: https://www.dropbox.com/s/gv1lv6r3m0l9yjk/SRCTREE-3096-4.2.3.png?dl=0  

            Arati Mohanty added a comment -

            All, We request you to download/update to the latest version of SourceTree i.e. v 4.2.3 and check. This issue has been resolved and if you still facing the issue please let us know.

            Arati Mohanty added a comment - All, We request you to download/update to the latest version of SourceTree i.e. v 4.2.3 and check. This issue has been resolved and if you still facing the issue please let us know.

            Brian Ganninger (Inactive) added a comment -

            c.olthoff Please file a separate ticket for GL CE, thanks.

            Brian Ganninger (Inactive) added a comment - c.olthoff Please file a separate ticket for GL CE, thanks.

            Claas Olthoff added a comment -

            I'm having this issue on GitLab Community Edition 11.2.3 06cbee3

            Claas Olthoff added a comment - I'm having this issue on GitLab Community Edition 11.2.3 06cbee3

            Brian Ganninger (Inactive) added a comment -

            Per earlier comments this is blocked on a Bitbucket Cloud issue, not changes in SourceTree.

            Brian Ganninger (Inactive) added a comment - Per earlier comments this is blocked on a Bitbucket Cloud issue, not changes in SourceTree.

            Hannes Jung added a comment -

            Another release without a fix. Can you at least tell us if it's planned for 2.x or 3.0?

            Hannes Jung added a comment - Another release without a fix. Can you at least tell us if it's planned for 2.x or 3.0?

            Brian Ganninger (Inactive) added a comment - - edited

            bryangingechen298337180 Bah, just noticed the wrong ticket was closed. Reopened

            Brian Ganninger (Inactive) added a comment - - edited bryangingechen298337180 Bah, just noticed the wrong ticket was closed. Reopened

            b c added a comment -

            Just updated to 2.5 after seeing that this was marked as resolved, but the icons for my private repositories still aren't loading. Tried both SSH and https protocols in sourcetree for my associated Bitbucket account.

            b c added a comment - Just updated to 2.5 after seeing that this was marked as resolved, but the icons for my private repositories still aren't loading. Tried both SSH and https protocols in sourcetree for my associated Bitbucket account.

              2566180e0bc8 Arati Mohanty
              gkoh Gideon Koh (Inactive)
              Affected customers:
              22 This affects my team
              Watchers:
              27 Start watching this issue

                Created:
                Updated:
                Resolved: