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  1. SAML for Atlassian Data Center
  2. SAMLDC-145

Basic authentication for API calls no longer work when SAML/SSO is enabled and the login form for basic authentication is disabled.

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 4.2.28, 4.3.8
    • None
    • None
    • None

      Issue Summary

      Basic authentication for API calls no longer work when SAML/SSO is enabled and the login form has been disabled.

      This is reproducible on Data Center: yes

      Steps to Reproduce

      1. 4.2.27 SSO for Data Center
      2. Turn on "Allow basic authentication for REST API calls".
      3. Disable the "Show on Login Page" for type "Product Login form" for Username and Password.

      Expected Results

      Basic authentication can be used for REST API calls.

      Actual Results

      Attempts to use REST API with Basic Authentication result in errors like: 

      ""message": "Login form has been disabled on this instance.""

      Workaround

      The only known workaround is to enable "Show on Login Page" for Product Login Form for Username and Password.

        1. Screenshot 2023-11-09 at 13.51.35.png
          Screenshot 2023-11-09 at 13.51.35.png
          160 kB

            [SAMLDC-145] Basic authentication for API calls no longer work when SAML/SSO is enabled and the login form for basic authentication is disabled.

            Benjamin S made changes -
            Component/s Original: SSO [ 64591 ]
            Benjamin S made changes -
            Component/s New: SSO [ 64591 ]
            aanastasov made changes -
            Fix Version/s New: 4.3.8 [ 106603 ]
            aanastasov made changes -
            Fix Version/s New: 4.2.28 [ 106602 ]
            aanastasov made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Waiting for Release [ 12075 ] New: Closed [ 6 ]
            aanastasov made changes -
            Assignee New: aanastasov [ 8df7baf53f92 ]
            aanastasov made changes -
            Status Original: In Progress [ 3 ] New: Waiting for Release [ 12075 ]
            aanastasov made changes -
            Status Original: Short Term Backlog [ 12074 ] New: In Progress [ 3 ]
            aanastasov made changes -
            Status Original: Needs Triage [ 10030 ] New: Short Term Backlog [ 12074 ]
            A. Villalobos [ServiZurich] made changes -
            Comment [ Heavily impacting my Team on Bamboo DC with SSO for Atlassian Data Center v4.3.6  ]

              8df7baf53f92 aanastasov
              mrawson Miranda Rawson
              Affected customers:
              8 This affects my team
              Watchers:
              16 Start watching this issue

                Created:
                Updated:
                Resolved: